Privacy Policy

Last Updated: 15 October 2023

At BritTools, we are committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Complete a purchase
  • Sign up for our newsletter
  • Contact us via our contact form
  • Participate in surveys or promotions

This information may include:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Payment information (we do not store complete payment details)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent
  • Links clicked

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For more information about our use of cookies, please see our Cookie Policy.

2. How We Use Your Information

We may use your information for the following purposes:

2.1 To Provide and Maintain Our Services

  • Process transactions and send related information
  • Manage your account
  • Provide customer support
  • Respond to inquiries and requests

2.2 To Improve Our Services

  • Understand how users interact with our website
  • Identify and fix technical issues
  • Develop new products and services
  • Optimize our website for a better user experience

2.3 For Marketing and Communication

  • Send newsletters and promotional materials if you've subscribed
  • Inform you about product updates, special offers, and relevant content
  • Measure the effectiveness of our marketing campaigns

2.4 For Legal and Security Purposes

  • Protect our rights, property, and safety
  • Comply with legal obligations
  • Prevent fraud and abuse
  • Enforce our terms and conditions

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

3.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.4 With Your Consent

We may share your information with third parties when we have your consent to do so.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Data Protection Rights

Under UK and EU data protection laws (including GDPR), you have certain rights regarding your personal data:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

7. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data to the UK and process it there.

8. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By phone: +44 114 234 5678
  • By post: Data Protection Officer, BritTools Ltd, 123 Toolcraft Street, Sheffield, S1 2AB, United Kingdom

Last Updated: 15 October 2023